IKEA Delivery: Information to know before ordering

When you shop and order from IKEA, either from their stores or online, you might want to have it delivered to you. We break down their delivery options, costs and give you some essential information you need to know before you order.

Home Delivery Options and Charges

Ikea have a number of delivery options from their stores and from online.

Parcel Delivery Options

Delivery TypeInformationCost
DPD pick up pointExternal delivery to your nearest DPD pick up point.£2
Small parcelDelivered to your home or chosen location. £4
Medium parcel Delivered to your home or chosen location.£15
Large parcel Delivered to your home or chosen location.£19
Delivered by DPD (Monday to Sunday)

The cheapest delivery starts at £2 to have it delivered to your nearest DPD pick up point. If you have any nearby.

If you want it delivered to your home or a chosen location, then you can do and it starts from £4 for a small parcel.

Large delivery options

Delivery TypeInformationCost
Selected day deliveryThis is delivered between 4 – 30 days to a room of your choice, in your property. £40
Express delivery This is delivered between 1 – 3 days to a room of your choice, in your property. £50

Additional deliver options are available in-store only

There are additional delivery options that are available in-store only, such as same day delivery.

Same Day Deliver

Your local stores might be able to offer you same day delivery. But, this will depend if there is stock available and where you live.

If you buy something in-store and they have it in stock and you live nearly, you might be able to get it delivered in the same day. Otherwise, they will give you an estimated delivery time.

London Delivery by Task Rabbit

You can have items delivered in London by Task Rabbit. You have to arrange this from in-store.

The price starts from £10 to £49 for selected time delivery. Additional charges apply. Ask in-store.

Click and Collect

IKEA’s click and collect is available at all their UK stores. Once you have gone to checkout, you will have the choice to select the preferred store you want to collect from. You can collect it from an external DPD pick up point, if you want to, if there is a DPD pick up point near you.

Once your order is ready to collect, you will receive an email notification regarding your collection.

Shop and order at IKEA

To shop and order at IKEA, go here: IKEA Store UK Website.

FAQ

Q: Can you get it delivered faster?

There is same day delivery available, this is an in-store option. You will have to check with your local store. They might be able to do same day delivery depending on if the product is in stock and where it has to be delivered to.

Normal online parcel delivery, is between 1-3 days. However, this time duration is not for larger items. Larger items deliveries can take from 4 – 30 days. This is called Selected day Delivery.

For quick delivery of larger items, you have to select the Express Delivery option at the checkout. With the Express Delivery option, your larger items will be delivered within 1-3 days.

Q: Is it possible to change me delivery date?

For parcels delivered by DPD: For parcel delivery, DPD will contact you a day before your delivery date and give you options. You will be able to change your delivery date, or have it delivered to a neighbour or arrange to have it delivered somewhere safe at the delivery address. You can also have it dropped off at your local IKEA store or collect it from a DPD site.

Large deliveries: The delivery date for the large deliveries are the earliest dates available, given to you by IKEA. If you want to change the delivery date that was given to you, it might be possible for you to change it for a later delivery date. This will depend on the status of your delivery.

If you want to change your delivery date, IKEA recommends that it is best to do it within 48 of ordering, as it could be too late to change it after this.

If you have already made an order and would like to change your delivery date, you can do this by logging into your IKEA account and going to My order.

Q: Can I track my order?

Orders placed in-store

If you have placed a delivery in-store at the IKEA home delivery desk, you will receive a text a day before your delivery date so you can track it as it comes to you. And on the day of the delivery, you will get a text or a call when your delivery is an hour away from being delivered

Orders placed online

Check your order confirmation email so that you can confirm what type of delivery you are having. If your order has been split for any reason, you will receive two separate deliveries.

Parcel deliveries: A day before your order is going to be delivered, you will receive a text message (or email, if you did not provide a telephone number). This will give you options if you or somebody will not be at home on the planned delivery date to receive it.

As an example, you will be able to have it delivered to your neighbour or your local post office. On the actual day of the delivery, you will receive a tracking number and an hour time slot when it will be delivered.

Large deliveries: If you have given IKEA your mobile number during the checkout, you will receive texts from IKEA, giving you more information about your delivery. They will also provide you with your personal tracking link.

Q: How do you tell IKEA about any restrictions?

If you want to inform IKEA about any delivery restrictions such as parking, contact them, here.

Q: What can you do if you have anything damag or missing from the delivery?

IKEA recommends the easiest way to deal with this is to visit any of your regular IKEA store.

Any products damaged or missing is covered by IKEA’s 365 day returns policy.

You can also contact IKEA, regarding your delivery, here: Contact IKEA.

Shop and order at IKEA

To shop and order at IKEA, go here: IKEA Store UK Website.

Additional Information

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