Plusnet Mobile Review and Network Coverage

Our Ratings

Plusnet Mobile
3.5 / 5
3.5

If you are thinking about getting a Plusnet Mobile contract. Here is a list of what you need to know to help you decide:

  • What network does Plusnet Mobile use?
  • Monthly Sim Only contracts
  • Plusnet Mobile’s best deals
  • Changing plans
  • Bolt-ons
  • Control your spending per month with Smart Cap
  • 5G network
  • Pay as you go
  • Switching over to Plusnet Mobile
  • Want to keep your number
  • Plusnet wifi hotspots
  • Customer service
  • Customer ratings
  • Conclusion
  • Our ratings

What network does Plusnet Mobile use?

Plusnet Mobile is a virtual network provider, which means it does not have its own network. It uses the EE network infrastructure to deliver its mobile phone service. EE network is available for 90% of UK land coverage, which counts for 99% of the population.

However, even though it covers 90% of the UK, it will differ in various cities, towns and rural areas. Therefore, before you take out a Plusnet Mobile contract, check out their coverage in your area. You can check the coverage, here: Plusnet Coverage Checker.

Monthly Sim Only contracts

Plusnet Mobile offer monthly Sim Only deals which can be bought with various gigabytes of data, minutes and text. When you purchase a Sim, you are on a 30 day rolling contract. If you are already a Plusnet customer for their broadband, they will give you an additional 2GB of data for free.

Plusnet Mobile’s Sim Only starts at £6 per month, which comes with 4GB of data (this can vary if there is a promotion). This deal also comes with Unlimited minutes and Unlimited text.

As far as winning awards go, Plusnet Mobile have won awards for ‘Best Value Pay Monthly‘ and ‘Best Network for Customer Service‘ in 2020.

Plusnet Mobile’s Best Deals

Before going into more of Plusnet Mobile’s features, here is what Plusnet Mobile consider their best deals: Plusnet Mobile Best Deals.

The Sim Only deals often fluctuate due to promotions, to see all of Plustnet Mobile’s Sim Only deals at present, go here: All Packages.

Changing plans

With a Plusnet Mobile Sim only you are on a 30 day rolling contract which means you can keep on the same contract or change contract after the 30 days. This option gives you excellent flexibility.

Bolt-ons

Plusnet Mobile provides the option to buy extra data, minutes or text to Sim Only plans with their Bolt-ons. For example, you can buy an additional 500MB of monthly data for £4 per month. Or an extra 100 monthly minutes for £1.50 per month. Check out all the latest prices for data, minutes and text Bolt-ons, here: Bolt-ons.

Control you spending per month with Smart Cap

Plusnet Mobile enables you to put a Smart Cap on your Sim plan so you can control your monthly spending. You can choose how much cap you would like to put onto your monthly contract. As an example, If you put on a cap for £5, then your usual monthly contract will not go over by more than £5. This is excellent, because it means you will not get any nasty, unexpected amounts as your bill. You don’t have to worry about your bill, whether you are in the UK or abroad.

5G network

Plusnet Mobile do not have any 5G network at the moment. They only have 3G and 4G.

Pay as you go

Plusnet Mobile do not offer a traditional Pay as you go Sim.

Switching over to Plusnet Mobile

Switching over to Plusnet Mobile can be done with their 3 steps to switching. Get detail, here: 3 steps to switching.

Want to keep your number

Plusnet Mobile will do their best to let you keep your mobile number, but sometimes it is not possible. When that is the case, they will let you know before you switch over to them.

Plusnet Wifi Hotspots

As BT owns Plusnet, they are using the BT Openzone wireless for the hotspots. So, wherever there are BT Openzone wireless hotspots, you can join. This is handy when you want to go onto the internet free, when you are out and about. To find a BT Openzone hotspot, go here: Find a hotspot.

Customer service

This is the phone number to contact Plusnet Mobile Customer Service: 0800 423 0200. Or you can call 500 from your Plusnet Mobile.

Customer ratings

On Trustpilot, Plusnet gets 1.4 stars from ratings by customers, which is bad. And, checking reviews on different sites gives a similar picture. However, Plusnet Mobile have stated on their site that they have won the ‘Best Network for Customers Service’ award in 2020.

Conclusion

In this Plusnet Mobile review and network coverage, we have looked at a number of topics. There are good prices available for monthly contracts starting at £6 for 4GB of data. We particularly like their Smart Cap, which stops you from getting any nasty, unexpected amounts for your bill. If you are a Plusnet Broadband customer you will get an additional 2GB of data free with any contract. However, 5G is not yet available, only 3G and 4G. And, their customer service has conflicting reviews. On a positive, they use the EE infrastructure to deliver their mobile service, which means you will get good coverage across the UK.

Our ratings

We give Plusnet Mobile: 3.5/5

Plusnet
Go to Plusnet Mobile, here: Plusnet Mobile.

Additional Information

Tesco Mobile Review
If you would like to read our review on Tesco Mobile go here: Tesco Mobile Review – Is it any good?

4.9/5 - (10 votes)